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[ COST ] [Frequently Asked Questions] [Terms and Conditions]

For the most part, an Institutional Online Subscription authorises use at a localised site. A "site" is an organisational unit, and may be academic or nonacademic. For organisations located in more than one city, each city office is considered a different site. For organisations within the same city that are administered independently, each office is considered a different site.

For example, each campus in the State University of New York system is considered a different site, and each branch or office of UpJohn Laboratories is considered a different site.

Individuals who are not ERS members may wish to apply for ERS membership or to purchase short term access which provides access to the electronic version on a pay per view basis.

Ordering Procedure

Subscribing to ERJ Online is a 2 step process:

First, you must follow your usual "new serial" ordering procedures to subscribe to the paper version of ERJ, ISSN 0903-1936, which also provides access to the online version. Alternatively you can order the online only model Payment should be made to your subscription agent or directly to Maney Publishing on behalf of ERS.

Second, once your serial vendor or Maney Publishing (ERS subscription handling agent) has received payment, you will receive a letter with instructions for obtaining access to the World Wide Web edition; the letter will direct you to an online form. You will be asked to provide the following information necessary to activate your subscription to ERJ Online:

Institution's IP Address(es)
[CRITICAL INFORMATION ABOUT IP ADDRESSES -- READ THIS]

Contact name, title, phone, fax, and email

Customer number (included with the letter)

We will send you the address of this web form and instructions for filling it out after we verify payment. Your institution will not have access to the full ERJ Online until you complete this second step.

If you are having access problems...

Access to ERJ Online is available to print and online subscribers of the journal or multi-site licensees. A letter has been sent out instructing subscribers on how to sign on to the online journal. Unfortunately, some of these letters sent recently contained an error in the number. If you are having problems activating your subscription please check the customer number is in the form ERJ1234 and NOT 1234ERJ. If you are still having difficulties in accessing the material, please read the following instructions:

If you are subscribing to ERJ directly through Maney Publishing (not using a book agent), please give us a call on +44(0)113 2432800 for Europe and the Rest of the World or (toll free) 866 297 5154 for USA. Alternatively, fax us on +44 (0)113 3868178 and we will try to assist you. Make sure that the subscription ID number we provided you with is available. If it is more convenient, please email us at subscriptions@maney.co.uk

If you are subscribing to ERJ through a subscription agent and the issues are being shipped directly to your address, please give us a call on +44(0)113 2432800 for Europe and the Rest of the World or (toll free) 866 297 5154 for USA. Alternatively, fax us on +44 (0)113 3868178 and we will try to assist you. Make sure that the subscriber ID number we provided you with is available.

If you are subscribing to ERJ through a subscription agent and the issues are being sent to them at their collection place, please call your subscription agent and ask them to provide us with documentation that identifies you as a subscriber. Without documentation, you will not be identified as a paid subscriber and we will not be able to help you from our office.

We are doing our best to accommodate you. Thank you for your assistance and understanding.